Your questions
NeutraliZ uses an advanced scientific approach to purify the air, based on the principle of Van der Waals forces and the research of Dr. Zwaardemaker. Van der Waals forces are intermolecular attractive forces that allow NeutraliZ to adhere to unwanted molecules in the air, such as bacteria, viruses, and pollutants, and neutralize them.
Dr. Zwaardemaker, a renowned physiologist, has extensively studied the interactions between odor molecules and olfactory receptors. Based on his research, NeutraliZ was formulated not only to neutralize unpleasant odor molecules but also to emit a pleasant and purifying fragrance, thus creating a healthy and harmonious environment.
By combining these scientific principles, NeutraliZ offers an effective and natural solution for purifying the air; by neutralizing harmful elements without covering them, they simply disappear!
What are the 52 essential oils used in NeutraliZ?
Contains a complex blend of 52 laboratory-developed essential oils.
Including, in particular: Sweet orange, Lavandin
Grosso, Borneol thyme, Wintergreen, Cinnamon leafy branches,
Eucalyptus, Siberian Pine, Lemon, Cloves.
How to use NeutraliZ optimally?
How long does a NeutraliZ diffuser last?
The maximum effectiveness of the NeutraliZ diffuser lasts between 15 and 30 days depending on the intensity of diffusion.
Is NeutraliZ safe for children and pets?
We have conducted laboratory inhalation tests which confirm the non-toxicity of our products for humans and animals. Our 100% pure and natural essential oils are of pharmaceutical grade, making them harmless to humans and pets.
Can NeutraliZ be used in the presence of people with asthma or allergies?
Essential oils are highly concentrated compounds extracted from plants, and although they are natural, they can be potent and potentially irritating or trigger reactions in some people, especially those with conditions such as asthma or allergies.
People with asthma can be particularly sensitive to inhaled substances, and certain essential oils can trigger asthma attacks in some individuals. Therefore, it is crucial for people with asthma to exercise caution when using essential oils and to consult a healthcare professional or qualified aromatherapist before use.
People with allergies can also react to certain essential oils. Allergic skin reactions are possible, and inhaling essential oils can also trigger reactions in sensitive individuals. Patch tests can help identify the specific essential oils that may cause reactions in individuals.
Are there any possible side effects from using NeutraliZ?
Yes, even though essential oils are natural products, they can cause side effects in some people, especially if used incorrectly or in excess. Here are some possible side effects:
Allergic Reactions:
Some people may develop an allergic reaction to essential oils, manifesting as skin rashes, itching, sneezing, runny nose, etc.
Skin Irritation:
Undiluted essential oils can cause skin irritation, redness, burning or tingling sensations, especially in people with sensitive skin.
Photosensitivity:
Certain essential oils, such as citrus oils, can make the skin more sensitive to the sun, increasing the risk of sunburn and pigmentation.
Respiratory Problems:
Inhaling certain essential oils can cause respiratory problems, especially in people with asthma or other respiratory conditions.
How is NeutraliZ different from other air purification products?
NeutraliZ stands out from other air purification products thanks to its unique vision and deeply rooted mission. Our vision is of a world where every individual can live in a healthy and pure environment, in harmony with nature, while making responsible and natural choices for their health and the environment.
We believe in empowering individuals to become agents of change by choosing products that reflect their values and aspirations. We are committed to creating a community of conscious and engaged people, eager to contribute to a more sustainable world and become better versions of themselves.
NeutraliZ is a symphony of 52 carefully selected and blended essential oils, offering a complete and effective solution for air purification. Unlike other products that require repeated use and offer only temporary results, NeutraliZ provides a lasting and holistic experience, minimizing consumption and environmental impact with just one diffuser.
How does NeutraliZ contribute to environmental protection?
NeutraliZ is deeply committed to environmental protection and strives to minimize its ecological footprint at every stage of its process. Here's how NeutraliZ contributes to environmental protection:
NeutraliZ uses 52 100% pure and natural essential oils, thus avoiding the use of harmful and synthetic chemicals that can pollute the air and water. The essential oils are derived from plants that are grown sustainably and ethically.
We strive to use recyclable and/or biodegradable packaging to minimize plastic waste. We also encourage our customers to recycle packaging after use.
Our partnership with a GMP-certified laboratory, based near Avignon, ensures that each stage of production is carried out ethically and sustainably, in accordance with Good Manufacturing Practices.
We are committed to educating our customers and the general public about the importance of environmental protection and how to reduce our environmental impact on a daily basis.
By creating a community of conscious and committed people, NeutraliZ encourages a more environmentally friendly lifestyle and promotes responsible and sustainable choices.
By offering a complete solution with a single product, NeutraliZ helps reduce overconsumption and waste associated with using multiple products to achieve the same goal.
NeutraliZ's effective formulation ensures that users do not need to overuse the product, thus contributing to more responsible consumption and a reduction in environmental impact.
In summary, NeutraliZ strives to promote environmental sustainability through its business practices, partnerships, products, and commitment to education and community.
Where can I buy NeutraliZ?
Neutraliz is also available at the French online pharmacy Humasana! Link to the website here .
Can I buy NeutraliZ online?
You can order NeutraliZ directly from our website.
What payment methods are accepted?
You can pay by bank card; all are accepted.
How can I track my order?
Our delivery service is provided by Colissimo. As soon as your order is shipped, you will receive a tracking number to follow its progress.
What is your return and refund policy?
Our return and refund policy is detailed in the legal notices at the bottom of our webpage.
How can I contact NeutraliZ customer service?
You can contact NeutraliZ customer service by email at the following address: contact@neutraliz.com
What are the shipping times for your products?
We take 2-4 days to process your order and then 2-3 weeks to deliver it to you.
Do you ship worldwide?
Yes, absolutely. We deliver worldwide.
Where do we ship your product from?
Our offices and warehouse are located in Paris , France .
Do you provide track and trace information for the product?
Yes, please wait 3 days after placing your order and then contact us via email at contact@neutraliz.com
Some items are missing from my order, what's going on?
Our products are shipped separately depending on your order. For example, if your order contains items from two different warehouses, there will be two separate deliveries. The rest of your order will most likely arrive shortly.
I received a damaged item. What can I do?
We are sorry to hear that. Simply send us a picture of the damaged item to contact@neutraliz.com and we will send you a replacement as soon as possible.
Where are you located?
We are located in Paris In France.
I still haven't received my order. What's taking so long?
We apologize for the delay. Sometimes international shipping can take longer than expected due to customs clearance. However, you can track your order and see its location at any time. If you still need help tracking your package or have any questions about it, please contact us by email at contact@neutraliz.com
Do you have a refund policy?
We do our best to resolve any issues our customers may have with their online purchases. If you still wish to receive a refund, we can certainly process the payment, provided the request is made within 30 days of the order date and the item(s) in question are not on sale. For more information, please read our refund policy.